We aim to keep this site accurate, useful, and up to date for players in Ireland. If something looks wrong, you have a question about one of our reviews, or you simply want to point us in the right direction, we want to hear from you.
We are a reviews and information site, not a casino operator, so we cannot access your account, process withdrawals, or override decisions made by a licensed casino. Keeping that in mind will save you time and help us give you a faster, more relevant reply.
Support Email
The best way to reach us is by email. Send your message to [email protected] and we will get back to you as quickly as we can, usually within two working days.
We check this inbox regularly and every message is read. If your query needs to be passed on to another team - for example, an editorial correction or a partnership enquiry - we will let you know and point you in the right direction.
Before Reaching Out
A little preparation helps us answer you properly. If your message is about a specific casino listing or review, include the name of the casino and the page URL if you have it. If you spotted an outdated bonus or an incorrect licence detail, a screenshot is genuinely helpful. The more context you give us, the quicker we can look into it.
If you are contacting us about a problem with a casino - a delayed withdrawal, a disputed bonus, a locked account - the casino's own customer support team is your first point of contact. We cannot intervene on your behalf, but we can sometimes point you towards the relevant regulator or dispute-resolution service.
Common Topics
Most messages we receive fall into a handful of categories, so here is a quick guide to what we can and cannot help with:
- Factual corrections - outdated information, wrong RTP figures, changed terms: yes, please tell us.
- New casino suggestions - if a site is licensed and operating in Ireland, we are happy to consider it.
- Responsible gambling concerns - we can point you to organisations such as GamblingCare.ie and the HSE Gambling Support Service.
- Account or payment issues - contact the casino directly or, if unresolved, the relevant licensing authority.
- Partnership and advertising enquiries - use the same email address and mark your subject line accordingly.
We do not publish a phone number. Email lets us keep a clear record of every conversation and respond thoughtfully rather than on the spot.
Privacy
Any personal information you include in your message - your name, email address, or details about your query - is used solely to respond to you. We do not add you to marketing lists or share your details with third parties. For full details on how we handle personal data, please read our Privacy Policy.